MapMyTracks

Questions?

I’m using Map My Tracks at an event. What plan do I need?

If the event takes longer than one hour then you’ll need the Pro Plan that provides unlimited tracking each month. If the event is less than one hour long then the Free Plan will cover you as long as you haven’t used up the one hour allowance in that month.

Can I use GPS devices from Velocitek, Garmin or Magellan on Map My Tracks?

Yes, you can upload and replay track activity created by devices from Velocitek, Garmin or Magellane. If fact, any GPS data logger that lets you export the track data in a GPX format. It’s not possible to display a live activity but you can upload the activity for replay, comparison and analysis. Most data logging devices can export the data in this format.

How do I upload a GPX data file into Map My Tracks?

First export the GPX data file from the GPS device then go to the ‘My Activities’ page on Map My Tracks. In the sidebar click on ‘Import track data’. Fill out the form to give it a title, description and activity type then browse to your GPX data file you created earlier and click on ‘Import my activity’.

How do I show friends where I am?

We have a several ways to help show your activity to friends or colleagues. You can add a map to your blog, use your personal geoRSS feed, directly update your location on Fire Eagle, Twitter or FriendFeed and all of your own public tracks can also be viewed here at Map My Tracks or on Map My Tracks mobile.

How do I upload my track data to the web?

All track data is automatically uploaded as you track. There is no need to upload data after your activity.

Is there a free trial?

Yes. Sign up to the FREE Plan and it is free forever. If you need more tracks you can always upgrade later.

Does it work on my phone?

We make every effort to ensure that Map My Tracks works with as many mobile phones as possible. At present Nokia, Blackberry, Sony Ericsson and some Samsung, Motorola, Siemens, Pansonic, Lenovo, HTC and LG phones are supported. Map My Tracks also works with Windows Mobile 5.0 and 6.0. This is not a complete list so if you are unsure if your phone will run Map My Tracks Mobile sign up to the FREE Plan and give it a try. You can always upgrade for more tracking later. 

How much data is used during tracking?

A typical hour’s tracking activity will transfer between 100Kb to 200Kb of data. The speed you travel and the map zoom level affect the amount of data used during tracking. Zooming out can also help to reduce the data transferred. 

I don’t want others to see where I am. Can I make a track private?

Of course. Each time you start tracking you have the option to make it private. Private tracks are only seen by you.

How do I change my subscription plan?

Changing your subscription plan is easy. Simply browse to your profile and select the new plan. 

How do I cancel my subscription?

We hope you don’t but if you choose to simply browse to your profile and cancel your subscription. No further payments will be taken. Alternatively downgrade to the free account and continue to use Map My Tracks.

I don’t have a GPS-enabled phone. Can I still use Map My Tracks?

Yes you can. You will need a Bluetooth GPS receiver that will connect with Map My Tracks Mobile on your phone.

Where can I get a GPS receiver?

There are lots of different Bluetooth GPS receivers are available. Ebay or Amazon both have a wide choice. Some phones already have internal GPS capababilites, in which case you are good to go once you have installed Map My Tracks Mobile.

What equipment do I need?

A web-enabled mobile phone with a data plan, GPS receiver and a small bit of software that we provide for your phone. If you have a mobile phone with a built-in GPS receiver all you then need is to install Map My Tracks Mobile on your phone. That’s it.

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More questions

Answers to more common questions can be found in our product blog or you can email us at .

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