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Privacy policy

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This privacy statement covers the site www.mapmytracks.com. Because we want to demonstrate our commitment to your privacy, we have disclosed our information practices and our privacy practices. These include:

  1. What personally identifiable information Map My Tracks collects.
  2. What personally identifiable information third parties collect through the website.
  3. What organisation collects the information.
  4. How Map My Tracks uses the information.
  5. With whom Map My Tracks may share user information.
  6. What choices are available to users regarding collection, use and distribution of the information.
  7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Map My Tracks control.
  8. How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, they should first email support [at] mapmytracks.com.

Information collection

Map My Tracks is the sole owner of the information collected on www.mapmytracks.com. Map My Tracks collects information from our users at several different points on our website.

We request information from the user on our contact and subscription forms. A user must provide contact information (such as name and email). This information is used to fulfill enquiries and subscriptions.

Profile

We store information that we collect through log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website. We do not share your profile with other third parties.

Log files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Clear gifs

We use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.

Special offers and updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Opt-out sections.

Service announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

Customer service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Legal disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Business transitions

In the event Map My Tracks goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Opt-out

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by emailing us at support [at] mapmytracks.com. We also offer an opt-out mechanism on the profile pages or the user may contact us at +44(0)1227 811771, or Map My Tracks, Canterbury Innovation Centre, University Road, Canterbury, CT2 7FG, UK to opt-out.

Links

This website contains links to other sites. Please be aware that we, Map My Tracks, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and demographic information. Contact information will be shared with the contest [survey] sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line.

All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our website, users can send an email to privacy [at] mapmytracks.com.

Supplementation of information

In order for this website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from third party sources.

Correcting/updating/deleting/deactivating personal information

If a user’s personally identifiable information changes (such as postcode, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done under the ‘My proflile’ section of this website.

Notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.

Contact information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone/fax:
+44 (0)1227 811771
Email: privacy [at] mapmytracks.com

Postal address:
Map My Tracks, Canterbury Innovation Centre, University Road, Canterbury, CT2 7FG, UK

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