Help
Confused? Lost? Fear not. Right now we can help you in a couple of different ways.
Frequently asked questions
General questions about getting started, account information and other stuff.
Forums
Ask questions. Get help from the Map My Tracks community and support team.
Blog
Keep an eye on our blog where we announce updates, news releases, bug fixes, etc.
Jargon buster
Not sure of your GPS or GPRS? We explain all.
Suggestion? If you have any suggestions for new features or ways in which you would like Map My Tracks to improve just let know. Email with your suggestions.
Found a bug? Help us improve. Let us know if you have suffered any odd behaviour. Email with the detail.
More questions
Answers to more common questions can be found in our product blog or you can email us at .
Our office hours are Monday - Friday 9am - 5:30pm (GMT). Right now it's 07:34am on Thursday.
What you'll need to get tracking
Map My Tracks is designed for use on any compatible mobile phone. The basic requirements are:
- Web-enabled phone with an internet data plan and Java
- GPS-enabled phone or external GPS receiver and Bluetooth
- Map My Tracks Mobile installed on your phone
Not sure if your phone supports Map My Tracks? Try the FREE plan and give it go.