Map My Tracks blog

An apology and update

Return to latest news

Regular users of Map My Tracks may have noticed some odd things going on over the past few days. We thought an explanation was in order.

First things first, we’re sorry for the glitches that presented themselves this week. We know that a lot of people rely on Map My Tracks and depend on it running smoothly. We can’t apologise enough for the hassle that is caused when things don’t work as expected.

So what happened?

We have some ambitious plans for Map My Tracks and to deliver these we have needed to upgrade the underlying infrastructure that Map My Tracks is built on. This has meant that a complete set of server upgrades has been completed this week. They’re bigger, faster and better!

We have spent the past few months planning this change and, we thought, we had everything covered for when the migration took place. That said, some unexpected side-effects presented themselves once the new system was under a full load of regular users.

We’ve been working through these issues over the past few days and I’m pleased to say that the apps and website are now back to normal with the added benefit of being on new infrastructure.

Once again, please accept my apologies for the inconvenience that this has caused. If you spot anything odd that we have not picked up then please do get in touch - .(JavaScript must be enabled to view this email address).

Nick - Map My Tracks

Filed under Blog by Nick